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Customer Service/Terms

WONGA ROAD – GENERAL TERMS AND CONDITIONS

Customer Service Policy

Wonga Road is committed to providing exceptional customer service and quality products.  We endeavour to enure that all products listed on our website are currently in stock and pricing is true and correct. Standard delivery time frames are between 3-10 business days; in the event that an ordered item is not available or we are unable to fulfill your order we will notify you within 2 business days to arrange an agreeable alternative item, a back order or a full refund.

Pricing and Tax Information

All prices on this website are in Australian Dollars (AUD) and are inclusive of Goods and Services Tax (GST).

Security Policy
Wonga Road does not store or database any credit card details within our website database. Pending payments are processed via eWay.

When purchasing from Wonga Road your financial details are passed through a secure server using the latest 128-bit SSL (secure sockets layer) encryption technology.128-bit SSL encryption is approximated to take at least one trillion years to break, and is the industry standard. If you have any questions regarding our security policy, please contact us.

We currently only accept VISA and MASTERCARD transactions via our online store.

AMERICAN EXPRESS transactions are not supported.

Your Privacy
The Privacy Act National Privacy Principles (amended 21 December 2001) imposed new regulations for the collection, use and disclosure of personal information, plus other matters including data quality and security, openness, access and correction.

No warranty is given that the information is free of infection by computer viruses or other contamination, nor that access to the website or any part of it will not suffer from interruption from time to time, without notice. All links to other websites included on this website are provided for convenience only and JD Keating does not accept any responsibility for the accuracy, availability, or appropriateness to the user’s purposes, of any information or services on any other website.

JD Keating as manager of this website does not accept any responsibility for the accuracy, availability, or appropriateness to the user’s purposes, of any information provided.

If you choose to email us or complete forms on the website your contact details and information that you provide will be data based. It is your right to ask for disclosure of any of your personal information that may be held and on request we will remove your details from our records.

For further information regarding compliance with the Act, visit the Privacy Commissioner’s website at www.privacy.gov.au

ABN – 88 009 321527